Why did my event pass disappear from the lock screen after day 1?

Apple Wallet uses a single relevantDate field to determine when to show passes on the lock screen. If this date is set to the first day, iOS considers the pass irrelevant after that day ends. For multi-day events, set the relevantDate to the last day so iOS keeps showing the pass throughout the event.

Can I fix the date on a pass after adding it?

Not directly in Apple Wallet. You need to use a pass creation app like NeatPass to edit the pass. Import the pass, change the relevant date to the last day of your event, and save. You can also add the venue location for backup lock screen triggers.

Will location triggers still work after day 1 even if the date has passed?

Yes, location-based triggers work independently of date triggers. If your pass has a venue location set, it should still appear when you arrive at that location. However, you won't get the automatic lock screen surfacing that date-triggered passes receive.

Fix: Pass Not Showing on Lock Screen After Event Day 1

Your multi-day event pass appeared on your lock screen the first morning. Then day 2 arrives, and it's gone. You have to dig through the Wallet app to find it. This happens because of how Apple Wallet handles event dates.

The good news: this is fixable. Once you understand why iOS hides your pass, you can configure it to show up every morning of your event.

How Apple Wallet Decides When to Show Passes

Apple Wallet uses a property called relevantDate to determine when a pass should appear on your lock screen. This is a single date that tells iOS when the pass is most likely to be useful.

Single date only

Each pass has one relevantDate - iOS surfaces the pass on your lock screen around that date

Lock screen surfacing

When the date arrives, iOS automatically shows the pass on your lock screen for quick access

Location triggers

Passes can also appear based on proximity to a set location, independent of the date

This system works well for single-day events like concerts or flights. For multi-day events, Apple recommends using location triggers or setting the date to the last day. Alternatively, use lock screen widgets for guaranteed access regardless of dates.

Why Your Pass Disappeared After Day 1

When a ticket vendor or app creates your pass, they often set only the first day as the relevant date. Here's what happens:

Day 1 morning

iOS sees the relevantDate matches today. Your pass appears on the lock screen as expected.

Day 1 ends

iOS marks the pass as no longer relevant since the date has passed.

Day 2 morning

iOS doesn't show the pass because its date is "in the past." The pass still works, but it won't surface automatically.

Remaining days

You have to manually open Wallet and find your pass each morning. Annoying for a multi-day festival or conference.

Common with festival tickets

Many ticket vendors set the first festival day as the relevantDate. Once that day passes, iOS stops surfacing the pass. This affects multi-day events where users suddenly can't find their pass on day 2.

Fix your multi-day passes

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How to Fix Multi-Day Event Passes

Apple Wallet doesn't let you edit pass dates directly. You need to recreate or modify the pass using NeatPass, which lets you edit pass details including the relevant date.

Import your original pass

Open the pass in NeatPass using Photo Library import or the share extension. NeatPass extracts the barcode and details.

Change the relevant date

Tap Edit and find the date settings. Set the date to the last day of your event so the pass stays relevant throughout. Learn more about customizing pass designs for additional options.

Add the venue location

Add the event venue as a relevant location. This gives you a backup trigger so the pass also appears when you arrive at the venue.

Save and add to Wallet

Save the updated pass and add it to Apple Wallet. The new pass replaces your old one with the corrected date and location.

Once configured correctly, your pass appears on your lock screen throughout the event. See our guide on adding passes to Wallet for step-by-step instructions.

Location Triggers as Backup

Even if the date has passed, location-based triggers can still surface your pass. When you arrive at the event venue, iOS detects your proximity and shows relevant passes.

Location still works

Passes with venue locations appear when you're nearby, regardless of date configuration

No morning notification

You won't get the automatic morning reminder that date-triggered passes provide

Consider adding the venue location to your pass as a reliable backup. NeatPass lets you configure multiple locations so your pass appears at different gates or entrances.

Widget workaround

If you don't want to recreate the pass, add a NeatPass widget to your lock screen. Widgets show your chosen pass regardless of relevantDate settings, giving you one-tap access every morning.

Preventing This Problem

When creating passes yourself or importing tickets for future events, set them up correctly from the start:

Set the date to the last day: For multi-day events, set the relevantDate to the final day so iOS considers the pass relevant throughout.
Add venue location: Location triggers provide reliable visibility whenever you arrive at the venue, independent of dates.
Test before the event: Add the pass a day before and verify it appears on your lock screen the next morning.

Passes created in NeatPass include proper date handling and work completely offline, so you're never stuck without access.

Frequently Asked Questions

Your Pass, Every Morning

Multi-day events shouldn't mean hunting for your pass each morning. Apple Wallet's relevantDate is a single date, so ticket vendors who set it to day 1 cause the pass to disappear after that.

By changing the date to the last day, adding a venue location, or using a lock screen widget, you get automatic access throughout your entire event. No more digging through Wallet on day 2.

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Related guides

Music festival passes guide - Complete guide to managing festival tickets
Pass not showing on lock screen - General troubleshooting for lock screen visibility