You bought a 3-day festival pass, added it to Apple Wallet, and it worked great on Friday. Saturday morning you wake up and the pass is gone. Not deleted, just hidden in the expired folder.
This happens because most pass creators only set a start date. Apple Wallet assumes the event ends after that date and hides your pass. The fix is simple: set an end date that covers the full event.
Why Multi-Day Passes Get Hidden
Apple Wallet uses a relevantDate field to decide when passes should appear on your lock screen and when they should be hidden. The problem is how this field gets used.
Single date only
Most pass creators set only the start date. Wallet has no way to know the event spans multiple days.
24-hour window
Apple Wallet hides passes roughly 24 hours after the relevantDate. A Friday start date means hidden by Saturday.
Lock screen removal
The pass stops appearing on your lock screen even though the barcode still works perfectly.
No automatic fix
The issuer would need to update their system. Most never do, leaving you to dig through expired passes.
Your pass is not actually expired or invalid. The barcode works fine. Learn more about this quirk in our guide on passes that show expired but still work.
Commonly affected events
The Fix: Set an End Date
The solution is straightforward. When a pass has both a start date and an end date, Apple Wallet keeps it visible and on your lock screen for the entire duration.
- Pass hidden after day one
- No lock screen notifications
- Have to search expired passes
- Stressful at venue gates
- Pass visible all weekend
- Lock screen each morning
- Quick access at every entry
- No digging through hidden passes
Keep your festival pass visible all weekend
NeatPass makes it easy to convert any ticket, pass, or loyalty card to Apple Wallet.
How to Set an End Date in NeatPass
NeatPass lets you control pass dates when you create or edit a pass. The pass type determines what date fields are available, but event passes support full date ranges.
Open your pass in NeatPass
Go to Core Details
Enable "Has End Date"
Set your date range
Save and add to Wallet
You can also adjust colors, add a logo, or change the pass name. See our guide on customizing pass design for more options.
What Happens After Setting an End Date
With proper date range configured, your pass behavior changes significantly.
Visible throughout event
Pass stays in your main Wallet view from start date through end date, never hidden prematurely.
Lock screen each morning
When you wake up at the campsite or hotel, your pass is right there on your lock screen.
Quick venue access
Double-click side button and your pass is ready. No searching through apps or expired folders.
Proper expiration
Pass only moves to expired folder after the actual end date, not after day one.
Want even faster access? Add a lock screen widget that shows your passes without even unlocking your phone.
Works for All Multi-Day Events
Music Festivals
Coachella, Lollapalooza, Bonnaroo, or your local 3-day fest. Set the date range and your wristband pass stays accessible the entire weekend, even with spotty cell service.
Conferences and Conventions
Tech conferences, comic cons, trade shows. Your badge needs to scan every morning for 3-4 days. Learn more in our conference badge guide.
Sports Series and Tournaments
March Madness weekends, golf tournaments, racing events. Multiple days of access require a pass that sticks around. See our season ticket guide for managing recurring sports events.
Works offline at crowded venues
Frequently Asked Questions
Your Pass for the Full Event
Multi-day events deserve passes that last the whole event. A few taps to set an end date and your pass stays visible, accessible, and on your lock screen every day.
No more hunting through expired folders on day two. No more screenshots as backup. Just your pass, ready when you need it.
Ready to migrate your cards?
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