NeatPass can scan any barcode that Apple's Vision framework recognizes. But Apple Wallet only displays four barcode types. When your ticket uses a different format, NeatPass converts it automatically.
Your ticket will still work
Why Conversion Happens
Apple Wallet supports these barcode formats:
- QR Code: Square grid pattern
- PDF417: Stacked horizontal bars
- Aztec: Square with bullseye center
- Code 128: Linear barcode
If your ticket has a different barcode type (like Data Matrix, Code 39, or EAN), NeatPass converts it to QR Code so it can be displayed in Apple Wallet.
What Happens During Conversion
Data is extracted
NeatPass reads the encoded string from your original barcode.
Format is changed
The same data is re-encoded as a QR Code.
Information stays identical
The scanner at the venue reads the exact same value.
You'll See a Notice
When NeatPass converts a barcode, you'll see a message letting you know. This is just informational. No action is needed. The pass is ready to use.
Common Scenarios
You might see conversion happen with:
- Warehouse store memberships using Code 39
- Some European transit tickets using Data Matrix
- Retail loyalty cards using EAN or UPC barcodes
- Older event systems using legacy barcode formats
Will Venues Accept It?
Yes. Barcode scanners read the encoded data, not the visual pattern. Whether that data comes from a Data Matrix or a QR Code doesn't matter. The scanner receives the same information either way.
Think of it like reading a phone number written in different fonts. The number is the same regardless of how it looks.
Rare edge cases
Related
See all supported barcode types. Learn about barcode detection issues or why barcodes look faded in Wallet.