The "device too old" error message has been replaced. Older or lower-memory devices now see the "Insufficient Memory" warning instead, which offers fallback options for creating passes.
What Changed
Instead of blocking pass creation on older devices, NeatPass now adapts to your device's capabilities. If the full AI model can't run, you'll be offered two lighter alternatives:
Heuristic Extraction
A lighter extraction method that doesn't need the full ML model. Less accurate, but can still pull basic ticket information.
Create Empty Pass
Skip extraction entirely and fill in pass details manually. You can still scan a barcode using the camera.
Updated Guide
For detailed troubleshooting and tips on getting the best results on your device, see the updated insufficient memory guide. Insufficient Memory Troubleshooting.
Related
Learn more about how the AI model works.