Viewing the Original Ticket

How to quickly access your original PDF or screenshot from any pass

1 min read

NeatPass keeps your original ticket file so you can access it anytime. This is useful if a venue scanner doesn't accept the converted barcode.

How to View the Original

1

Open your pass

Tap on any pass in your library to open it.
2

Tap the menu button

Tap the ... (more options) button in the top right corner.
3

Select View Original

Tap View Original to see your original PDF or screenshot.

Quick access at venues

If a scanner doesn't accept your pass, you can show the original in seconds. No need to dig through emails or downloads.

Related

Learn why barcodes might look different in barcode conversion. Manage all your passes in the library.