Qantas and Virgin Australia both support Apple Wallet boarding passes through their iOS apps. Qantas has offered Wallet passes since the Passbook era, and Virgin Australia was one of the first carriers anywhere to ship an iPhone mobile boarding pass back in 2012. The flows are similar, with a couple of practical differences worth knowing.
This guide walks through the native flow for each carrier, covers the iOS 26 Live Flight Tracking upgrade that both airlines are confirmed for, and explains the PDF fallback for bookings that arrive without an Add to Apple Wallet button.
Need a Wallet pass from an Australian carrier PDF?
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Qantas Boarding Passes in Apple Wallet
The Qantas iOS app puts boarding passes into Apple Wallet directly after check-in. Once check-in opens, the boarding pass screen in the Qantas app shows an Add to Apple Wallet button. The Qantas Frequent Flyer membership card can also be added to Wallet from the account section.
The native Add to Apple Wallet flow inside the Qantas app is the cleanest path for most travelers.
Install the Qantas app
Open the trip and check in
Tap Add to Apple Wallet
Repeat for each passenger
Qantas Frequent Flyer status on the pass
Virgin Australia Boarding Passes in Apple Wallet
Virgin Australia introduced iPhone mobile boarding passes in 2012, and the support has carried through every app version since. The Virgin Australia iOS app handles check-in, the mobile boarding pass, and the Add to Apple Wallet handover. Velocity Frequent Flyer login speeds up check-in and stores membership details locally.
Install the Virgin Australia app
Check in inside the app
Tap Add to Apple Wallet
Optionally add the Velocity card
Once added, the pass surfaces through a lock screen widget as departure or boarding approaches, which puts the barcode a double-tap away without opening any app.
What Both Wallet Passes Carry
Across Qantas and Virgin Australia, the Wallet pass holds the same information airport scanners need.
Flight and seat details
Flight number, route, departure time, gate, seat, and boarding group where assigned
Standard 2D barcode
IATA-format QR or Aztec barcode that matches the airline's printed boarding pass for the same booking
Passenger and frequent flyer reference
Name as booked, plus Qantas Frequent Flyer or Velocity number when linked to the booking
Offline access once added
Apple Wallet shows the pass without a network connection, so a busy terminal or airplane mode is no obstacle at the gate
iOS 26 Live Flight Tracking
Apple named both Qantas and Virgin Australia among the airlines supporting the refreshed iOS 26 boarding passes with Live Flight Tracking. The upgraded pass turns into a Live Activity that follows the journey from the lock screen.
- Estimated arrival time and live flight progress shown on the lock screen as a Live Activity
- Gate, terminal, and boarding time updates pushed straight to the pass
- A Live Activity that can be shared with friends or family so they can track the flight
- Indoor airport maps and a Find My link to checked bags where the airline supports it
- The Live Flight Tracking layer requires iOS 26 and a pass issued or refreshed by the airline
- Apple rolls the feature out per airline, so timing can differ between Qantas and Virgin Australia
- The barcode and core boarding details work the same on older iOS versions without the Live Activity
- A pass imported from a PDF still scans and works, though the live tracking layer depends on the airline feed
Apple lists both Australian carriers
When Only a PDF Arrives in the Inbox
Bookings made through corporate travel tools, online travel agents, or third-party portals sometimes drop the airline's Wallet handover and just send a PDF e-ticket or a check-in confirmation with the boarding pass attached.
The barcode on that PDF is the same QR or Aztec code the gate scans. A pass app like NeatPass reads the barcode from a PDF or screenshot and creates a native Wallet pass with identical barcode data.
Save the PDF on the iPhone
Open NeatPass and import
Review the details
Add to Wallet
NeatPass works with every supported barcode format and offers several import methods, so even unusual e-ticket formats can land in Wallet.
When the Pass Does Not Behave
A few patterns repeat across both carriers and are worth knowing in advance.
- No Add to Apple Wallet button - The booking may have come through a third-party channel; the PDF fallback above covers this case
- Pass not on the Lock Screen - Wallet may surface the pass as departure or boarding approaches; outside that context, open Wallet directly
- Seat or gate change after adding the pass - Re-open the booking in the airline app, grab the updated boarding pass, and add it again; delete the older Wallet version to keep things tidy
- Multiple passengers missing - Each traveler needs their own Add to Apple Wallet tap from their own boarding pass screen, or the pass can be shared via AirDrop
Once added, the pass works in airplane mode and on weak networks, which matters on long-haul routes where in-terminal WiFi rarely cooperates.
Frequently Asked Questions
Convert an Australian carrier PDF into a Wallet pass
DownloadTwo Carriers, One Wallet Pass Format
Across Qantas and Virgin Australia, the cleanest path is the same: check in inside the airline app, tap Add to Apple Wallet, and the pass lands on the lock screen with the right barcode. Both airlines are on Apple's iOS 26 Live Flight Tracking list, so the pass keeps getting smarter. Where a booking dodges the native flow, a PDF screenshot and a pass app close the gap.
