Does Borussia Dortmund support Apple Wallet for the digitale Dauerkarte?

Yes. BVB describes the digital season ticket as a per-match mobile ticket that can be saved as a PDF or directly to Apple or Google Wallet. The Wallet pass is generated for each individual match, not for the entire season at once.

Are there blocks where the digitale Dauerkarte is not available?

Yes. BVB documents that the digital season ticket is not offered for blocks 11 to 14 of Signal Iduna Park. Holders in those sections receive a physical card. Other blocks can choose between digital and the plastic card.

When does the BVB Dauerkarte appear each match?

BVB stores the season ticket in the My Account area of the ticket shop, with individual match tickets available from early August onward. Each match ticket can be added to Wallet or downloaded as a PDF in the days leading up to that fixture.

What if the BVB Wallet button does not work or only the PDF arrives?

Save the PDF from the BVB ticket shop and import it into NeatPass. NeatPass reads the QR code on-device and creates a Wallet pass with the same barcode. Keep the original PDF available as a backup at the gate.

Can the digitale Dauerkarte be forwarded to a friend?

Yes. BVB explicitly notes that forwarding is possible per match without giving up the season ticket for the rest of the season. The recipient receives that one match ticket and can add it to Apple Wallet on their own iPhone.

BVB Digitale Dauerkarte in Apple Wallet: How It Works

Borussia Dortmund offers season ticket holders a choice between the classic plastic card and the digitale Dauerkarte. The digital version skips the printed card and delivers each match ticket to the iPhone, ready for Apple Wallet.

This article walks through how the BVB digitale Dauerkarte actually works in Apple Wallet, which blocks are excluded, and a NeatPass fallback when the PDF is the only option.

How the Digitale Dauerkarte Works

BVB stores the season ticket inside the My Account area of the official ticket shop. Starting in early August, individual match tickets become available there. Each fixture issues a separate mobile ticket, not one Wallet pass for the whole season.

For every match, the ticket can be added to the iPhone as a mobile ticket or downloaded as a PDF. BVB's documentation states explicitly that the ticket can be saved as a PDF or in the Wallet, covering both Apple Wallet and Google Wallet.

Blocks 11 to 14 are excluded

BVB notes that the digitale Dauerkarte is not available for blocks 11 to 14 of Signal Iduna Park, the standing terrace blocks where the South Stand atmosphere lives. Holders in those sections continue to receive a physical plastic card.

Adding a BVB Match Ticket to Apple Wallet

BVB issues each match ticket separately, so the flow runs once per fixture. Doing it the night before, with stable WLAN at home, avoids stress at the stadium gate.

Sign in to the BVB ticket shop

Open the ticket shop on the iPhone and sign in to the BVB account that holds the digitale Dauerkarte. Both Safari and an in-app browser work.

Open Mein Konto and select the match

Inside My Account, the upcoming fixtures appear. Pick the match to load the individual ticket for that day.

Tap the ticket symbol to choose a format

Tap the card icon next to the ticket to choose how to save it, then pick Wallet. BVB also offers PDF if a printed copy is preferred.

Confirm Add to Apple Wallet

A Wallet preview opens. Confirm with Add in the top right. The match ticket installs alongside any other Wallet passes.

Repeat before each fixture

Each home match issues a fresh ticket. Adding the next one a few days before kickoff makes sure it is on the lock screen when needed.

For general iPhone pass installation tips, see the guide to adding passes to Wallet.

Save match day in Wallet

NeatPass makes it easy to convert any ticket, pass, or loyalty card to Apple Wallet.

Try NeatPass Free

Forwarding a Single Match Without Losing the Season

BVB designed the digital season ticket so that handing one match to a friend does not require giving up the whole season. The forwarding flow lives inside the ticket shop and only affects the selected fixture.

Select one match - In My Account, choose the specific fixture to forward
Send the link - BVB issues a one-time link the recipient opens on their iPhone
Recipient adds to Wallet - The link offers Add to Apple Wallet for that match only
Season stays intact - All other matches remain on the original holder's account, no need to ask the friend to give it back

Fallback: When Only the PDF Works

Some users prefer to download the PDF, and occasionally the Wallet flow fails on older iOS or in unusual networks. The PDF route still produces a working Wallet pass through NeatPass.

Download the BVB PDF

From the same ticket shop screen, choose PDF instead of Wallet. The PDF saves to the iPhone or to Files for later access.

Open NeatPass and import

Tap the plus button in NeatPass and select the PDF from Files. No account, no login, no cloud upload.

Let on-device AI parse the ticket

NeatPass uses Apple's MLX framework on-device to detect the QR code and read match date and seat from the page. Edit any field before saving.

Add the Wallet pass

Tap Add to Apple Wallet. The pass installs with the same barcode as the PDF, so the scanner at Signal Iduna Park reads identical data.

BVB tickets typically use Aztec or QR codes, both covered by the supported barcode formats list. For all the ways a PDF, screenshot, or email can enter NeatPass, see the import methods overview.

Keep the original PDF as backup

BVB controls how stewards verify tickets at each entrance. Having the PDF saved next to the Wallet pass means a second copy is ready if the first one has trouble at the gate.

Why Wallet Wins on Match Day

Match day at Signal Iduna Park means 81,000 fans converging at the same time. Apple Wallet is calmer than digging through a ticket shop login on overloaded LTE.

Double-tap side button

Wallet opens to the match ticket without launching a browser or app

Works without signal

The barcode renders even when the stadium WLAN is overwhelmed

Auto-brightness at scanners

Wallet brightens the screen for the gate reader, no manual slider

Lock screen suggestion

The pass surfaces automatically as kickoff approaches

That last point matters when 80,000 phones are all on the same cell tower. Wallet runs in on-device offline mode, so the QR code is ready immediately. To peek at the seat from the lock screen, set up lock screen widgets.

What Stays Private

NeatPass only handles the ticket if the PDF route is needed. It does not log into the BVB account, does not call any BVB server, and does not upload the ticket anywhere. The match ticket only ever lives on the iPhone and the BVB account that issued it.

Details on what NeatPass does and does not transmit live in the privacy FAQ.

Frequently Asked Questions

Save the BVB ticket in Wallet

Download

Black and Yellow on the Lock Screen

The BVB digitale Dauerkarte is one of the cleaner mobile ticket implementations in the Bundesliga. Native Wallet support handles most users, the PDF route fills the rest, and the season-long forwarding rules are flexible enough for real life.

For broader sports ticket guidance, see sports tickets in Apple Wallet. For other season ticket flows, read about season tickets on iPhone. For the underlying PDF workflow, the PDF ticket to Wallet guide.