Petco's old Vital Care search term now points to Petco Perks. At in-store checkout, Petco identifies the account with a phone number or associated email. Petco does not currently document an Apple Wallet export or a barcode pass, so a member number alone is not something to convert.
Vital Care is now Petco Perks
Petco's current program page and terms describe Petco Perks, the account-based loyalty program that replaced the Vital Care name in current customer materials. The Petco app and website hold the account, membership benefits, and service information.
At in-store checkout, Petco uses the phone number or email associated with the account. Petco does not currently document a native Add to Apple Wallet flow or a stable barcode export. A member number by itself is not a barcode, so copying it into a Wallet pass would not give the cashier a scannable credential.
Current name: Petco Perks
The old Vital Care query is useful for discovery, but current official customer materials use Petco Perks.
Account-based benefits
Membership and service information remain connected to the Petco account in the app or on the website.
Phone or email lookup at checkout
Petco's checkout flow identifies the account with the associated phone number or email.
No documented Wallet export
Petco Perks has no currently documented native Apple Wallet pass or stable barcode export.
Use NeatPass when Petco supplies a barcode
The narrow case for NeatPass
When Petco supplies a genuine, complete, stable barcode, NeatPass keeps that checkout identifier ready in a personal Apple Wallet pass while Petco continues to manage the account.
When a barcode is genuinely visible, verify its format with the supported barcode list and choose a suitable import method. If Petco does not supply a barcode, stop and use Petco's official lookup.
Keep a real Petco barcode ready
NeatPass makes it easy to convert any ticket, pass, or loyalty card to Apple Wallet.
Create a conditional Petco pass
Look for a stable barcode
Import the source
Label the pass clearly
Test and keep the official fallback
What Petco keeps in its account
The source identifier stays intact
NeatPass preserves a genuine barcode rather than inventing a Petco Perks credential.
Fast local access
A saved static pass can be opened on the iPhone without waiting for the Petco app to load.
Petco account features stay in Petco
Petco Cash, benefits, Premier details, grooming, veterinary, and pet profiles continue in the Petco account while the pass handles the barcode.
Account lookup still works
When no barcode exists, the phone, email, or account lookup remains the correct Petco path at checkout.
Read the offline mode guide for local pass access.
Frequently asked questions
Have a genuine stable Petco barcode?
DownloadUse the right Petco identifier
For most Petco Perks members, the official app, website, and phone or email lookup are the documented options. NeatPass is relevant only when Petco actually provides a static barcode that a scanner can read.
Keep a source copy with the original-document guide so a personal pass can be rebuilt without guessing at an account number.